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Tempe insurer says the lawyer was "just commuting" - that may not kill your crosswalk claim

“commercial insurance called me after i got hit in a marked crosswalk in Tempe and said there is no coverage because the driver was an attorney on the way to court in his own car can they really do that”

— Marisol G., Tempe

A driver hit her in a Tempe crosswalk, then a commercial insurer claimed the attorney was only commuting and outside coverage.

"No coverage" does not mean "no case"

If a commercial insurer tells you the driver was "just commuting to court" and outside the policy, that is not the same thing as saying you have no claim.

It means the insurer is drawing a line around its money.

That line may hold.

It may also be bullshit.

In Tempe, if you were in a marked crosswalk and a driver hit you, the basic liability question usually starts with Arizona's pedestrian right-of-way rules. Drivers are supposed to yield to a pedestrian in a marked crosswalk. On streets around Mill Avenue, University Drive, Apache Boulevard, and near ASU, that matters because crosswalk crashes often happen in exactly the kind of rushed, distracted traffic where somebody is late and looking past people on foot.

An attorney racing to court is not some magical exception.

Why the "commuting" excuse comes up

Commercial policies often cover business use, company vehicles, and employees acting within the scope of work.

They also often exclude ordinary commuting.

That is the gap.

If the lawyer who hit you was driving his own car from home to court, the firm's commercial carrier may say: not our vehicle, not covered, not in the course and scope of employment, denied.

That sounds final because the letter is written to sound final.

But here's where it gets ugly: "commuting" is not always as clean as the insurer pretends.

An attorney heading to court may have been doing more than a normal commute. Carrying client files. Billing mileage. Taking work calls. Going from the office to a hearing. Driving at a supervisor's direction. Traveling to a special appearance outside the usual office routine. In those situations, the employer and its insurer may have a harder time shrugging this off.

Arizona courts do not decide these questions based on whatever the adjuster says over the phone.

They look at facts.

The driver still has personal liability

Even if the commercial carrier is right, the individual driver does not get a free pass.

If that attorney hit you in a marked crosswalk, you can still pursue the driver's personal auto policy. Arizona drivers are required to carry liability coverage, though the minimum limits are often laughably low compared with what a pedestrian injury actually costs.

That matters because a crosswalk crash is not a fender-bender. Knees, hips, wrists, spine, head injury - people get wrecked. A trip to Banner University Medical Center in Phoenix can turn into scans, surgery consults, missed work, and rehab before the insurance company has even decided who should pay.

And if your own household has auto insurance, there may be uninsured or underinsured motorist coverage available even though you were walking. A lot of people in Arizona do not realize their own car policy can follow them as a pedestrian.

The police report is helpful, but it doesn't settle coverage

If Tempe police put the driver at fault, that helps.

It does not force the commercial carrier to accept coverage.

Fault and coverage are two different fights.

One is about who caused the crash.

The other is about which insurance policy has to open its wallet.

Insurance companies love when injured people blur those together, because then "we deny coverage" starts sounding like "you lose." You don't.

What usually decides whether the commercial policy stays in play

This fight usually turns on details most injured people are never told to save. Things like:

  • where the attorney was coming from and going to, whether it was home-to-court or office-to-court, whether the firm reimbursed mileage, whether the lawyer was required to appear, whether work materials were in the car, and whether the trip was part of the job rather than a plain commute

That's the difference between a dead-end denial and a claim that needs another hard look.

If the lawyer was driving east into heavy morning sun glare on University or Broadway, or westbound late in the day when Tempe roads get that blinding Arizona light, that goes to negligence. If the insurer is hanging everything on "commute," that goes to coverage. Both matter.

Being in a crosswalk does not make you untouchable, but it puts you in a strong spot

Arizona uses pure comparative fault.

So yes, the other side may still argue you stepped out too fast, crossed against the signal, wore dark clothes, looked at your phone, whatever they can throw at the wall.

But if you were in a marked crosswalk and the driver struck you while heading to court, the defense starts in a bad place. Especially in a dense Tempe corridor where pedestrian traffic is constant and completely predictable.

And if another vehicle had stopped for you, Arizona law also bars drivers from passing a stopped vehicle at a crosswalk.

That comes up more than people think near campus.

The money problem is real

For a single parent who cannot keep missing work, this part is brutal.

The insurer knows delays hurt you.

The commercial carrier may deny. The personal carrier may lowball. The employer may dodge. Meanwhile, the ER bills keep landing and physical therapy does not care that some lawyer was "off the clock" when he hit you.

A weird coverage gap does not erase your right to recover for medical bills, lost wages, pain, future treatment, and the way the injury screws up ordinary life. It just means you may be pulling from more than one source: the driver personally, the driver's auto insurer, maybe the employer, maybe your own UM/UIM coverage.

That is why the first nasty letter matters so much.

Not because it ends the claim.

Because it tells you exactly where the fight is going to be: not over whether a crosswalk hit in Tempe is serious, but over whose insurance is going to pay for it.

by Yolanda Figueroa on 2026-03-29

This is general information, not legal counsel. Your situation has details that change everything. If you were injured, speaking with an attorney costs nothing and could change your outcome.

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